Frequently asked questions

Our Warhol Pop Art 3 Panel Vertical Canvas

FAQs

Here are some of our frequently asked questions. Please contact us if your questions aren't answered on this page.

The Pop Art Process

How does the ordering process work?

How long does the process take?

How do I send you my photos?

Can I send you physical photographs?

What format does my photograph need to be?

Do I need to pay a deposit?

What if I don't like my proof?

How do I pay and do I have to pay online?

Do you deliver internationally?

 

View "The Process" in more detail >

 

The Design Process

Will you crop the background out?

Can I choose my own colours?

Can I speak to someone over the phone rather than email?

Can I have more than 1 subject in my portrait?

Can you match colours?

 

Canvas questions

How will you produce my canvas?

What materials will you use?

How do I hang my canvas?

How do I take care of my canvas?

How will my canvas be sent?

How will my canvas arrive?

 

Terms & Conditions

Read our terms here

Read our privacy policy here

 

 

 

How does the ordering process work?

Upload a your photo via our quotation form and request your style. We'll email you back with a full quotation and we'll also let you know whether your image will work with your chosen style. At this stage we will send you a low resolution digital proof so you can make a decision before your purchase. You have no obligation to buy. You also have the opportunity to request any changes. Once you are happy with the final result you need to make your payment and we'll send the artwork to print and production. Read about our production process.

 

How long does the process take?

The whole process can take as little as 2-4 working days (including delivery).

 

How do I send you my photos?

You need to upload your photograph via our quotation form. This is the best way to get your photos to us as this means we can also give you a full quote on your chosen style. If you have a very large photograph which is too big to upload then please send it to info@canvasfunk.co.uk. Also we are happy for you to send more than 1 photograph via email if you need to discuss which is best to create your pop art portrait.

 

Can I send you physical photos?

Yes! You don't need to have a digital photograph for this process to work. You will need to send us your actual photo in the post (please go to our contact page). Please make sure it's good quality with excellent lighting.

 

What format does my digital photo need to be in?

Please make sure your photo is in JPEG, TIFF or .psd.

 

Do I have to pay a deposit?

No. We can offer you a digital proof before you purchase. You have no obligation to buy.

 

What if I don't like my proof?

We can make minor amends to features, colours and composition through the proofing process. If you are still not happy with your proof you have no obligation to buy the full portrait. If you decide you want to change your photo there is a £10 charge for this (this will be added onto your quote and final payment will be made when you are happy with your proof.)

 

How do I pay and do I have to pay online?

You can pay by Credit/Debit card or by paypal via a link we will send you. You can also pay by bank transfer or you can pay with a cheque made payable to "Canvas Funk".

 

Do you deliver internationally?

Yes we do, just let us know what country you would like it to be delivered on the quote form and we'll be happy to send you a price.

 

Will you crop the background out of my photograph?

Yes, we always crop the background out unless you specifcally want elements of the background in your portrait.

 

Can I choose my own colours?

Yes. You can specify these in the Comments box on the quote form. Just let us know and we'll be happy to accommodate your request. If you're unsure of colours just let our digital artist choose for you.

 

Can I speak to someone over the phone rather than email?

Yes. Please contact us on 020 3287 6170 between 9 am and 6 pm.

 

Can I have more than 1 subject in my portrait?

Yes. You can have as many subjects as will fit within your requested size. Please note we charge £10 per extra subject.

 

Can you match colours?

Yes, just send us your requsted colour reference via email. Bear in mind that colour varies from monitor to monitor so what we're seeing on our monitor might be different than yours so there will always be minor discrepancies.

 

How will you produce my canvas?

Please visit our Print and Production page on a rundown of how your canvas is produced.

 

What materials will you use?

Our high grade MDF frames are strong, light, and unlike Pine, extremely resistant to warping, shrinking or expanding. We also provide 100% high grade cotton canvas for that premium feel. Your artwork is printed with 12 colours.

 

How do I hang my canvas?

Very easily. We don't feel the need to fit unecessary frame fittings which just makes your job harder trying to hang your portrait. All you have to do is put 1-2 nails in your wall and your canvas will sit comfortablly on the nails and will also hang flush against the wall.

 

How do I take care of my canvas?

If there is dust on your canvas, please brush it off gently with a duster. Never use cleaning fluids on your canvas. As with all works of art it's best to avoid exposing canvas prints to extreme humidities. Avoid hanging canvases in cellars or attics where the humidity may affect the wood. Over time the canvas might sag slightly, please adjust the tension wedges in the corner of the frame to tighten.

 

How will my canvas be sent?

Postage of your canvas is free to a UK mainline address. Your canvas will be sent via Parcelforce. Once your item has gone through print and production we will send your canvas on 24 hour delivery. An email will automatically be sent to you with a tracking number so you can track your parcel.

 

How will my canvas arrive?

Your canvas will arrive wrapped in bubble wrap and we package your canvas in double corrogated card for extra protection. If for some reason your canvas arrives damaged please contact us and we'll be happy to give you a replacement.

 

Upload your photograph and request a pop art quotation

Upload your photo now and request a quote

Simply go to our request quote page, upload your photo and we'll get back to you with a quote.

Request Quote

 

"Just got it. Its FANTASTIC. Thank you so much. I'm sure my hubby will love it."